24/7 Enterprise Support · Average Response Time: <2 min

Support Center

We're Here to Help You Succeed

Get expert assistance from our world-class support team available 24/7. Search our knowledge base, watch tutorials, or contact us directly.

Get Help Your Way

Multiple channels to reach our expert support team

24/7 Live Chat

Get instant help from our support team

Available 24/7
Response Time: <2 minutes

Email Support

Detailed assistance for complex issues

support@cognexiaai.com
Response Time: <4 hours

Phone Support

Speak directly with support specialists

+91-9167422630
Response Time: Immediate

Frequently Asked Questions

Quick answers to common questions

How do I get started with CognexiaAI?

Sign up for a free trial, complete the onboarding wizard, and start exploring our modules. Our quick start guide will help you set up in under 30 minutes.

What are the system requirements?

CognexiaAI is a cloud-based platform accessible via modern web browsers (Chrome, Firefox, Safari, Edge). No software installation required.

How secure is my data?

We use AES-256 encryption, SOC 2 Type II certified infrastructure, and ISO 27001 compliant security measures. Your data is backed up across multiple regions.

Can I integrate with existing systems?

Yes! We provide REST & GraphQL APIs, pre-built connectors for Salesforce, SAP, Oracle, and custom integration support.

What is your uptime SLA?

99.9% uptime guarantee with automatic failover and multi-region redundancy. Enterprise plans include 99.99% SLA options.

Do you offer training and onboarding?

Yes! We provide comprehensive training materials, video tutorials, live webinars, and dedicated onboarding for Enterprise customers.

Still Need Help?

Our support team is available 24/7 to assist you with any questions or issues