Cookie Policy

Last Updated: January 29, 2026

Learn how we use cookies and similar technologies to enhance your experience on CognexiaAI.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites recognize your device and remember information about your visit, such as your preferences and login status.

We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to provide, protect, and improve our Services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Services to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of essential cookies.

  • Authentication: Keeps you logged in and maintains your session
  • Security: Detects authentication abuse and protects against fraud
  • Load Balancing: Distributes traffic efficiently across servers

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Preferences: Language, timezone, and display settings
  • User Interface: Layout preferences and customization options
  • Feature Access: Remembers which features you've used

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously.

  • Usage Analytics: Pages visited, time spent, navigation patterns
  • Performance Monitoring: Page load times, errors, and performance metrics
  • Feature Adoption: Tracks which features are most used

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

  • Advertising: Displays relevant ads based on interests
  • Retargeting: Shows ads to users who previously visited our site
  • Campaign Measurement: Measures effectiveness of marketing campaigns

3. Specific Cookies We Use

session_token

Type: Essential
Duration: Session
Purpose: Maintains user session and authentication

csrf_token

Type: Essential
Duration: Session
Purpose: Prevents cross-site request forgery attacks

user_preferences

Type: Functional
Duration: 1 year
Purpose: Stores user preferences (language, theme, etc.)

_ga

Type: Analytics
Duration: 2 years
Purpose: Google Analytics - distinguishes users

_gid

Type: Analytics
Duration: 24 hours
Purpose: Google Analytics - distinguishes users

4. Third-Party Cookies

We may use third-party service providers who set cookies on our Services. These providers include:

5. Cookie Duration

Session Cookies

These are temporary cookies that expire when you close your browser. They help maintain your session while navigating the Services.

Persistent Cookies

These cookies remain on your device for a set period (ranging from days to years) or until you delete them. They remember your preferences across multiple sessions.

6. Managing Your Cookie Preferences

6.1 Cookie Consent

When you first visit our Services, we display a cookie banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by accessing the cookie settings in your account or by clicking the cookie preferences link in the footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies after each session
  • Receive notifications before cookies are set

Important Note

Blocking or deleting essential cookies may affect the functionality of our Services. Some features may not work properly if you disable cookies.

6.3 Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

7. Opt-Out Options

For specific types of cookies, you can opt out through these mechanisms:

8. Mobile Devices

On mobile devices, you can manage tracking preferences through your device settings:

  • iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track (disable)
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of material changes by posting the updated policy on our Services and updating the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the updated Cookie Policy.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@cognexiaai.com

Data Protection Officer: dpo@cognexiaai.com

Phone: +91-9167422630

Address: CognexiaAI, Mumbai, India